Legal

Terms of Service &
Refund Policy

Effective Date: April 2, 2026
Contents
1. Overview 2. The Service 3. Payment 4. No Refund Policy 5. Delivery 6. Ownership & Data 7. Acceptable Use 8. Limitation of Liability 9. Changes to Terms 10. Contact
01

Overview

These Terms of Service ("Terms") govern your purchase and use of DavidArchive™, a white-label personal media archive application ("the Service") provided by MyFamilyTechGuy® ("we," "us," or "our").

By completing a purchase you agree to be bound by these Terms. Please read them carefully before ordering.


02

The Service

DavidArchive™ is a custom-built, white-labeled Progressive Web Application (PWA) that allows you to catalog your personal media collection — including music (CDs, vinyl, cassettes) and movies/TV (DVD, VHS).

Each purchase includes:

Custom build: Each DavidArchive™ instance is individually built and deployed for you. Your database, your URL, and your data are completely separate from all other customers.

Gift orders: DavidArchive™ may be purchased as a gift for another person. When ordering as a gift, the buyer provides the recipient's name, email address, and preferred archive name. The onboarding email and archive access are delivered to the recipient. The buyer is responsible for ensuring the recipient's information is accurate. All purchase terms, including the no-refund policy, apply to the buyer at the time of checkout.


03

Payment

The current price for DavidArchive™ is $250 USD, charged as a one-time fee. There are no monthly subscriptions, recurring charges, or hidden fees.

Payment is processed securely through Stripe. We do not store your card information. By completing payment you confirm you have read and agreed to these Terms.


04

No Refund Policy

All Sales Are Final — We Guarantee to Make It Right

Due to the custom nature of each DavidArchive™ build, all purchases are non-refundable. We do not offer monetary refunds once payment has been processed.

However, we stand behind our work 100%. If something isn't right with your archive — anything at all — reach out to us and we will make it right. That's our promise.

Each archive is custom-built specifically for you — your name, your private database, your subdomain — and significant time and resources are invested immediately upon payment. This is not an off-the-shelf product that can be restocked or resold.

Our "make it right" commitment includes:

We strongly encourage you to:

Delivery guarantee: If we are unable to deliver your archive in the next scheduled weekly release due to reasons on our end, we will issue a full refund. Technical issues experienced after delivery are handled through our support and make-it-right process.


05

Delivery

Archives are built and delivered in weekly releases every Monday. Orders placed Monday through Friday are included in the next Monday release. Orders placed on Saturday or Sunday are included in the following week's release. You will receive an email with your private URL and setup instructions when your archive is ready.

For gift orders, the onboarding email is sent to the recipient at the delivery date you specified. If no date was specified, delivery occurs in the next scheduled Monday release.

Delivery may be delayed in the event of holidays, high order volume, or circumstances beyond our control. We will notify you by email if your delivery will be delayed.


06

Ownership & Data

Your collection data belongs to you. You can export it at any time as a CSV from within the app. We do not sell, share, or access your personal collection data.

The DavidArchive™ software, branding, and infrastructure remain the intellectual property of MyFamilyTechGuy®. Your license is personal and non-transferable — you may not resell, sublicense, or redistribute your archive instance.

We reserve the right to discontinue hosting infrastructure with reasonable notice. In such an event, you will be provided with a data export and reasonable transition time.


07

Acceptable Use

DavidArchive™ is intended for personal, private use only. You agree not to:


08

Limitation of Liability

DavidArchive™ is provided "as is." We make no warranties, express or implied, regarding uptime, data retention, or fitness for a particular purpose.

To the maximum extent permitted by law, MyFamilyTechGuy® shall not be liable for any indirect, incidental, or consequential damages arising from use of the service. Our total liability shall not exceed the amount you paid for your archive.


09

Changes to Terms

We may update these Terms from time to time. Changes will be posted at this URL with an updated effective date. Continued use of your archive after changes are posted constitutes acceptance of the revised Terms.


10

Contact

For questions about these Terms, your order, or technical support:

MyFamilyTechGuy® · DavidArchive™ Support

hello@davidarchive.com

We typically respond within 24 hours on business days.